If you would like to request general information about the Illinois Department of Corrections, please send an email to info@doc.illinois.gov or call (217) 558-2200, extension 2008, between the hours of 8:30 a.m. - 5:00 p.m. [CST]. Please note: Many answers can be found on the FAQ’s page on our website. Thank you for your interest in IDOC.

Some communication with the agency will require a letter.

Facility Contact Information
Address and telephone numbers of facilities can be found in our facilities section.

Lockdown information
For information please call (877) 840-3220 for a listing of any facilities that are currently on lockdown. If a facility is on lockdown, visitors should call the facility first to check for special restrictions that may be placed on the facility due to the lockdown status.

For victim notification and information, contact our Victim's Services Office at (217) 558-2200 extension 4006 or toll-free at (877) 776-0755, between the hours of 8:30 a.m. - 5:00 p.m. [CST] Monday through Friday.

For victim notification issues during non-business hours call (866) 277-7477. Please note, if you call during non-business hours with victim notification issues, you will need to follow up with the Victim Services Office during business hours to permanently resolve any issues.

For questions about community supervision or parole, please contact the Parole Office at (800) 666-6744.

All problems related to technical performance of the Illinois Department of Correction's website should be directed to the webmaster at info@doc.illinois.gov